Updated: September 2023
By accessing and using this website, you agree to be bound by the following terms and conditions. These terms govern your use of the website and any services, features, or content provided through the website. If you do not agree with these terms, please refrain from using this website.
The following terms and definitions apply to these Terms and Conditions, Privacy Statement, and Disclaimer Notice, as well as any agreements between you and our business:
- “Client,” “You,” and “Your” refer to you, the individual accessing this website and accepting the terms and conditions of our business.
- “The Business,” “Ourselves,” “We,” and “Us” refer to our business.
- “Party,” “Parties,” or “Us” refer to both the Client and ourselves, or either the Client or ourselves.
- All terms used in these agreements refer to the offer, acceptance, and consideration of payment required to aid the Client in the most suitable manner, whether through formal meetings of a predetermined duration or any other means, with the express purpose of meeting the Client’s needs regarding the provision of our business’s stated services/products. These terms are subject to prevailing Australian Law.
- Any use of the aforementioned terminology or other words, whether in the singular, plural, capitalized, or not, including pronouns such as “he/she” or “they,” are considered interchangeable and refer to the same entities or individuals.
Confidentiality
We recognise the significance of safeguarding your personal information. Any personal data or information provided by you while using this website will be handled in accordance with our Privacy Policy. While we will take reasonable precautions to maintain the confidentiality of your information, we cannot guarantee absolute security. You acknowledge and agree that the transmission of information over the internet carries inherent risks, including the possibility of unauthorised access or interception.
Client records are considered confidential and will not be disclosed to any third party, except as required by law to the appropriate authorities. Clients have the right to request access to and copies of their Client Records, provided that reasonable notice is given for such a request. We encourage clients to retain copies of any documentation related to the services we provide. As part of a mutually agreed contract, we may provide clients with written information, handouts, or copies of records to benefit both parties.
We will not sell, share, or rent your personal information to any third party, nor will we use your email address for unsolicited messages. Any emails sent by our business will solely relate to Dementia Together and the provision of agreed upon services and products.
Disclaimer (Exclusions and Limitations)
The information provided on this website is for general informational purposes only. While we strive to ensure the accuracy, reliability, suitability, and availability of the website and the information, products, services, or related graphics contained on the website, we make no representations or warranties of any kind, express or implied regarding the accuracy or completeness of the information on this website, including any information provided by affiliates or third parties.
The Business also disclaims any liability for damages that may arise from your use of this website. This includes direct losses, loss of business or profits (whether or not such losses were foreseeable, or the Business was informed of the possibility of such losses), as well as damages to your computer, software, systems, programs, and data, or any other indirect, consequential, or incidental damages.
Cancellation Policy
Notification of cancellation can be provided in person, via email, mobile phone ‘text message’, or any other means and will be accepted subject to confirmation in writing. A minimum of 48 hours’ notice of cancellation is required.
Termination of Agreements and Refunds Policy
Either party hold the right to terminate any Services Agreement at any time, including the discontinuation of services that are already in progress. In such cases, no refunds will be provided for services that have commenced and are actively being carried out. However, any payments made for unused services will be refunded to the Client.
Links to this website
Prior written consent is required before creating a link to any page of this website. If you choose to create a link to a page of this website, you do so at your own risk and the exclusions and limitations mentioned above will apply to your use of this website through the link.
Links from this website
We do not review or actively monitor the content of websites linked to from this website. The material appearing on such linked websites or opinions expressed are not necessarily endorsed or shared by us, and we should not be considered the publisher of such material or opinions. Please note that we do not take responsibility for the privacy practices or content of these linked sites.
Our users are encouraged to exercise caution when leaving our site and to read the privacy statements of these external sites. It is your responsibility to evaluate the security and reliability of any site connected to or accessed through this website prior to disclosing any personal information to them. This Business will not be held responsible for any loss or damage resulting from the disclosure of personal information to third parties, regardless of the cause or manner in which it occurs.
Copyright Notice
All text relating to the services provided by the Business and the entire content of this website are protected by copyright and other applicable intellectual property rights.
Communication
We have an email address for queries relating to our services. This and other contact details can be found on our website via the Contact Me link. Dementia Together is a business registered in Australia (ABN 30 792 856 224).
Force Majeure
Neither party shall be held liable for any failure to fulfil its obligations to the other party under any Agreement if such failure is due to an event beyond the control of that party. This includes, but is not limited to, acts of God, terrorism, war, political upheaval, civil unrest, government actions, natural disasters, or any other event that is beyond our control and could not have been reasonably foreseen. In the event of such an occurrence, the affected party shall promptly notify the other party and make every reasonable effort to comply with the terms and conditions of the Agreement.
Waiver
Should either party fail to enforce strict compliance with any provision of this or any Agreement or fail to exercise any right or remedy to which they are entitled, it does not constitute a waiver of that provision or diminish the obligations of either party under this Agreement. Any waiver of any provision of this Agreement will only be effective if it is expressly stated as such and signed by both parties.
General
These terms and conditions are governed by Australian laws. You consent to these terms and conditions and to the exclusive jurisdiction of the Australian courts in all disputes arising from accessing this website (and using our services/buying our products). Should any of these terms be considered unenforceable or invalid for any reason (including, but not limited to the exclusions and limitations set out above), then the unenforceable or invalid provision will be removed from these terms and the remaining terms will continue to apply.
Failure of the Business to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. Any amendments, modifications, variations or supplementations in respect of these Terms and Conditions will be notified in writing and signed by duly authorised representatives of the Business.
Notification of Changes
The Business reserves the right to modify these conditions as it deems necessary, and by continuing to use the site, you indicate your acceptance of any adjustments to these terms. In the event of any changes to our privacy policy, we will notify users through our homepage and other important pages on our site. If there are any changes in how we handle Personally Identifiable Information, affected individuals will be notified via email or postal mail. Any changes to our privacy policy will be posted on our website 30 days prior to their implementation. We recommend revisiting this statement regularly.
These terms and conditions are an integral part of the Agreement between the Client and ourselves. By accessing this website, making a booking, or entering into an Agreement, you acknowledge and accept the Disclaimer Notice and the complete Terms and Conditions outlined here. Your statutory Consumer Rights remain unaffected.